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Support

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What is xScope?

xScope is a collection of tools that designers and developers can use to measure and compare on-screen elements.

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How much does xScope cost?

xScope is available for Mac OS X users for $29.99. A five user license is available for $99.99 and a ten user for $179.99.

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What are the system requirements to run xScope?

xScope requires a Mac running OS X 10.7 (Lion) or later.

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How do I use your wallpapers on my iPhone?

Save the picture to either your iPhoto library (Mac) or your My Pictures folder (PC), sync via iTunes and set the wallpaper.

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What is IconBuilder?

IconBuilder is a powerful filter for creating desktop, toolbar and image icons for use with Photoshop or Fireworks.

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What is IconBuilder for Windows?

IconBuilder Windows is a powerful filter for use with Photoshop and MS Windows that builds desktop icons.

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How much does IconBuilder cost?

IconBuilder is available for Mac OS X users for $79.00. A multi-user site license is also available for $349.00

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How do I upgrade to IconBuilder 8.5.x?

There are currently two upgrade options available depending on your original purchase and registration date.

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How much does IconBuilder for Windows cost?

IconBuilder for Windows is available for $49.00 for a single user license. A multi-user site license is $249.00

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What are IconBuilder for Win's system requirements?

IconBuilder for Windows requires a PC running Windows 2000/XP/Vista and Adobe Photoshop 7.0 or later.

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What are the system requirements to run IconBuilder?

PowerPC or Intel processor; Photoshop or Fireworks (CS3 or CS4.)

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Help! I've lost my IconBuilder serial number!

Have no fear! Enter your email address at our Registration Lookup page and it will be mailed to you instantly.

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Help! I've lost my IconBuilder for Win serial number!

Have no fear! Enter your email address at our Registration Lookup page and it will be mailed to you instantly.

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How can I create a bookmark icon for my website?

Creating a website favorite icon is simple. Build an icon normally, save the .ico file, and name it "favicon.ico".

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What is iPulse?

iPulse is a compact and clever application that monitors the inner workings of Mac OS X like CPU usage, RAM and more.

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What happened to IconBuilder versions 6 and 7?

IconBuilder 8 is a completely new version written from the ground up with all new features and user interface.

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What is the difference between Mac and Win versions?

The Mac version can convert icons from Windows to Mac and vice versa. There are some other Mac only features as well.

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How do I create a "favicon" for my website?

Simply create a .ico file, name the final file favicon.ico, and upload it to the root directory of your website.

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What are some of the things iPulse reports on?

iPulse provides info on a number of internal functions including CPU and memory usage, network activity and more.

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Can IconBuilder for Windows build 32-bit icons?

Yes, the filter was created especially to construct the 32-bit, deep mask resources that were added for Win XP and Vista.

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Can IconBuilder create icons larger than 128x128 pixels?

Certainly! IconBuilder supports the creation of icon resources of any size up to and including 1024x1024 pixels.

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How much does iPulse cost?

iPulse is available for Mac OS X users for $12.95.

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Can IconBuilder for Windows save out 95/98/NT icons?

Yes, IconBuilder for Windows handles the older, traditional .ico icon formats just as quickly and easily as modern ones.

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Can IconBuilder create icons for the Windows platform?

Yes! IconBuilder supports the creation of both classic and modern Windows or .ico files from your Macintosh.

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Can IconBuilder create icons for Windows XP?

Absolutely! IconBuilder supports the creation of modern, 32-bit (millions of colors), deep mask icons.

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Icons built with IconBuilder give errors in Preview. Why?

This problem is a bug in Tiger and is not related to IconBuilder. Try using our free IconExaminer app instead.

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How do I customize iPulse?

Change gauge color by adjusting various prefs, or download and open any of the hundreds of iPulse Jackets.

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How do I make my first icon with IconBuilder for Win?

Read this complete support item for a quick list of steps, or consult the PDF guide included with your download.

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How do I use IconBuilder for Win's QuickBuild feature?

The QuickBuild button automatically creates all available sizes and bit depths for an icon from what is available.

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What does the multi-celled grid on the right represent?

This is the Resource Grid and it represents all of the individual icon resources that can be compiled into an icon.

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Can I view icons against different background colors?

Yes, the "Cycle" button lets you step through a variety of different background colors.

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What does "Apply View to Photoshop Layer" do?

It takes the icon in the Target Icon File window and applies it back out to the currently selected layer in Photoshop.

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How do I save icons I create with IconBuilder for Win?

Once you have filled the Resource Grid, simply click the Save button, select a name and a save destination.

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What color depth is best to start designing icons with?

If you are creating icons for older versions of Windows like 95/98/NT, start with the 8-bit, 256 color palette.

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What is the best way to add 16x16 (small) icons?

Experience has taught us that designing smaller icon versions by hand really is the way to get the best results.

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Any time saving tips for use with IconBuilder for Win?

There are several things you can do to save yourself time when using IconBuilder for Windows. Read on for more information.

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Why is it important to save my Photoshop layers file?

Working from Photoshop layers really helps you to quickly and easily move components, recolor, or resize.

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Any tips on using Photoshop with IconBuilder for Win?

Yes, be sure to name individual layers, turn layer transparency on and view your work at multiple sizes.

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Any general tips on building and saving icons?

Consider the target platform carefully before you create individual resources that you may not end up needing.

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Why won't IconBuilder for Windows launch?

The first thing to do is to check and make sure your PC meets the proper system requirements to run the filter.

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Why do I have to wait so long when I run the filter?

Until the filter is purchased, there is a startup delay to encourage you to register your copy of IconBuilder for Windows.

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Win icons I've built are not showing up correctly. Why?

You may have built icon data into a grid cell in the 24x24 column. If so, clear that data and re-save.

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Can I license your icons for use in my project?

Unfortunately no. The Iconfactory does not license any of its freeware icon sets for use in commercial applications.

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Can I use your icon sets on my personal web page?

No, our free icons are for personal desktop use only. Instead, check out our Design Services and Stock Icon collections.

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Can I send my icons to you to post at the Iconfactory?

We welcome seeing new creations, but third-party icons are not posted on the Iconfactory website.

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If I send you an idea, will you make it into an icon set?

It never hurts to ask, but there is no guarantee we will turn your idea into icons. Contact us anyway, you never know!

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Can I replace the trash can icon on my Mac?

Yes! Panic and the Iconfactory have created CandyBar, an app that makes customizing the Trash Can icon easy.

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Help! I've lost my xScope serial number!

Have no fear! Enter your email address at our Registration Lookup page and it will be mailed to you instantly.

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Will iPulse work with Mac OS 9?

No, iPulse is a Cocoa application that is specifically designed to function in tandem only with Apple's Mac OS X.

About Searching

The Iconfactory search engine is a great tool to help you find whatever you are looking for. We have associated keywords with all of the content available on the site. These keywords span icon sets, desktop pictures, iPulse Jackets, software products, support items, design services projects and even news page postings.

In order to make it easy for you to find what you are looking for, we have built some features into our search engine that allow you to customize your search:

  • car - Finds an exact match for the characters "car"
  • car* - Finds matches that begin with "car". Helpful for searches of singular and plural items (like "car" and "cars")
  • *car - Finds matches that end in "car"

Helpful Search Tips

  • Use specific words: Stay away from common words and search for specific, unique terms like "galactica" or "halloween".
  • Use singular terms: When searching, stay away from plural terms and always use the singular instead.
  • Don't use punctuation: Punctuation such as , . / ! ( ) is ignored by the search engine and is treated the same as a space.
  • Try different terms: There are many words to describe content. For example, television or TV. Try several different words and/or combinations, to vary the results.