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Support

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What are the system requirements to run xScope?

xScope requires a Mac running OS X 10.7 (Lion) or later.

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Error messages drive me crazy! How do I turn them off?

Use the configuration panel to turn off errors or use a keyboard shortcut to temporarily delete them.

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How do I use your wallpapers on my iPhone?

Save the picture to either your iPhoto library (Mac) or your My Pictures folder (PC), sync via iTunes and set the wallpaper.

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What is IconBuilder?

IconBuilder is a powerful filter for creating desktop, toolbar and image icons for use with Photoshop or Fireworks.

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What are the system requirements to run IconBuilder?

PowerPC or Intel processor; Photoshop or Fireworks (CS3 or CS4.)

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What is iPulse?

iPulse is a compact and clever application that monitors the inner workings of Mac OS X like CPU usage, RAM and more.

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What are some of the things iPulse reports on?

iPulse provides info on a number of internal functions including CPU and memory usage, network activity and more.

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How much does iPulse cost?

iPulse is available for Mac OS X users for $12.95.

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How do I customize iPulse?

Change gauge color by adjusting various prefs, or download and open any of the hundreds of iPulse Jackets.

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Why won't IconBuilder for Windows launch?

The first thing to do is to check and make sure your PC meets the proper system requirements to run the filter.

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Will iPulse work with Mac OS 9?

No, iPulse is a Cocoa application that is specifically designed to function in tandem only with Apple's Mac OS X.

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How does iPulse work?

iPulse collects and represents the various internal reports about the OS in a small and pleasing graphical display.

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How do I lower iPulse's CPU usage?

Adjusting the amount of CPU usage for iPulse is easy. Click here for a full description of steps to lower the CPU usage.

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How do I know which gauge is which?

Hover your mouse over the gauge you would like to learn more about and an information window will appear.

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How do I restore gauges to their original settings?

You can restore iPulse to its default settings by clicking the Restore Defaults button at the bottom of the prefs panel.

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I see crashes in the Console App. under 10.2.3. Why?

It appears to be a bug in the 10.2.3 software update. A manual fix is possible from the Terminal window. More...

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How can I keep other apps from hiding iPulse?

Simply go to the Window section of the preference panel and adjust iPulse's settings to always be in the front.

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How can I get iPulse to only appear in the Dock?

Go to the Window preferences and turn off the "Show all gauges and text in a floating window" option.

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How can I only display iPulse on the desktop?

To configure iPulse to display itself only on the Mac OS desktop, please refer to the internal Help documentation.

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What are custom icons used for exactly?

Custom icons are a visual way to quickly identify and locate various files and folders on your computer's desktop.

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How do I create a custom iPulse Jacket?

You can change gauge color by adjusting various prefs, or download the jacket creation kit for greater visual control.

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Why don't my Finder icons display and update properly?

The Mac Finder has an unfortunate tendency to cache icons instead of updating them as it is supposed to.

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Help! I've lost my iPulse serial number!

Have no fear! Enter your email address at our Registration Lookup page and it will be mailed to you instantly.

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I can't seem to paste a custom Mac icon. What's wrong?

Many factors can prevent custom icons from being applied to Mac files or folders including locked items and more.

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How do I report a bug or submit a suggestion?

We encourage you to use our Contact page to submit any problems or general requests you may have with iPulse.

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Did the Iconfactory work on the Windows XP icon suite?

Yes, we worked closely with Microsoft to develop a suite of icons including the Recycle Bin, My Computer and others.

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How do I use your desktop pictures on my Mac?

Simply save the picture to the destination of your choice and then use the System Prefs to make the picture active.

About Searching

The Iconfactory search engine is a great tool to help you find whatever you are looking for. We have associated keywords with all of the content available on the site. These keywords span icon sets, desktop pictures, iPulse Jackets, software products, support items, design services projects and even news page postings.

In order to make it easy for you to find what you are looking for, we have built some features into our search engine that allow you to customize your search:

  • car - Finds an exact match for the characters "car"
  • car* - Finds matches that begin with "car". Helpful for searches of singular and plural items (like "car" and "cars")
  • *car - Finds matches that end in "car"

Helpful Search Tips

  • Use specific words: Stay away from common words and search for specific, unique terms like "galactica" or "halloween".
  • Use singular terms: When searching, stay away from plural terms and always use the singular instead.
  • Don't use punctuation: Punctuation such as , . / ! ( ) is ignored by the search engine and is treated the same as a space.
  • Try different terms: There are many words to describe content. For example, television or TV. Try several different words and/or combinations, to vary the results.